It was a slow start to the year at Trento, mainly due to bureaucratic hiccoughs: the institution of the Student-Teacher Committee, central to one strand of the mini-project at the School of International Studies (SIS) was delayed until February. Nonetheless, to kick-start the project, some informal meetings were held with the student members of the committee, all students on the Master’s in European and International Studies (MEIS). These students have taken their role to heart and had held meetings with all the students enrolled at the SIS to discuss quality issues. This enthusiasm met its reward first in early March with a formal meeting with the Degree Director, and subsequently on seeing some of their feedback and suggestions included in the first ever report to the newly created Italian QA Agency, submitted in March. The Committee finally met for the first time on April 29th.
The second strand of the mini-project, focusing more directly on enhancing the experience of international students in the Italian HE context, is also well underway.
Interviews in February with Quality Management and staff of the International Office and the Head of the International Student Welcome Office identified areas of improvement from the administrative point of view.
In mid April a focus group for all international students enrolled at the SIS, EU and non-EU, was well attended and another meeting is fixed for mid May. Some of the issues raised by the students were in part due to a misunderstanding of the Italian HE system by international students or simply due to poor communication or lack of information. Others were of a more technical nature, but the exchange of information at least helped students understand why things are as they are!
A group of highly motivated MEIS students asked if they could run some ‘mini projects’ of their own, mainly regarding enhancing communication. Since Easter they have been working on:
- Creating an Alumni Network
- Improving the information for prospective students on the website
- Creating a FAQ page for prospective students
- Interviewing students, former and current to identify other critical points
- Inviting advice from former students to current students on employment prospects
- Enhancing information about the School and its Programmes intended for the general public and future employers
- Setting up an SIS Student Facebook page
- Drafting a mini-guide to Studying at the SIS and in Italy for international students
- Making a short video for the website
These projects, along with the students’ proposals for the MEIS itself, will be presented to all SIS students and staff at an open debate on 14th May entitled ‘Prepare to be aMEISed’.